Use Case

Incident response
from detection to closure

Track incidents from detection through containment, eradication, and recovery. AI-powered triaging categorises and prioritises automatically. Auto-assign to team members with in-app notifications.

No credit card required. Free plan available forever.

Track incidents from detection through closure with AI-powered triage

When a security incident occurs, response teams need speed, structure, and documentation. Most organisations scramble to coordinate through Slack channels, shared documents, and ad-hoc conference calls, losing critical details in the chaos. Post-incident reports are assembled weeks later from fragmented notes, missing key timeline events and lessons that could prevent the next breach. SecPortal provides a purpose-built incident response workflow that brings order to the most high-pressure moments in security incident management.

Every incident in SecPortal follows a structured lifecycle: detection, triage, containment, eradication, recovery, and post-incident review. The AI engine assists at every phase, from initial severity classification and responder assignment through to generating comprehensive post-incident reports with full timelines and actionable recommendations. All actions are logged with timestamps and ownership, creating the audit trail that regulators, insurers, and executive leadership require after a security event.

Structured IR lifecycle phases

Detection and Triage

Log the initial alert, classify the incident type (malware, data breach, unauthorised access), and assign severity using built-in triage criteria.

Containment

Track containment actions taken, document affected systems, and record decisions made under pressure with timestamps for audit purposes.

Eradication

Log root cause analysis findings, document malware removal steps, and track system hardening actions applied to prevent recurrence.

Recovery

Monitor system restoration progress, document validation checks performed, and track sign-off from system owners before returning to production.

Post-Incident Review

Generate AI-powered post-incident reports with full timelines, lessons learned, and recommended improvements to detection and response processes.

Assignment and Escalation

Auto-assign responders based on incident type and severity. Escalation paths ensure critical incidents reach senior staff immediately.

AI-powered triage and automation

Speed matters in incident response. SecPortal's AI reduces the time between alert and action by automating the triage decisions that typically require senior analyst involvement. The system learns from your incident history to provide increasingly accurate suggestions over time.

  • AI analyses incoming incident details and suggests severity classification based on affected asset criticality and threat indicators
  • Automatic responder assignment matches incident type to team members with relevant expertise and current availability
  • Suggested containment playbooks are surfaced based on incident classification, reducing decision-making time during active events
  • Real-time status tracking shows which phase each incident is in, who is assigned, and what actions are pending
  • Timeline reconstruction pulls all logged actions, findings, and status changes into a chronological view for post-incident analysis
  • Stakeholder notifications are triggered at key phase transitions, keeping management informed without manual status emails

Post-incident reporting and analysis

Incident Timeline

Chronological record of every action taken from detection through closure, with timestamps, responsible parties, and outcomes documented.

Root Cause Analysis

Structured documentation of the attack vector, exploited vulnerabilities, and environmental factors that allowed the incident to occur.

Impact Assessment

Quantified description of affected systems, data exposure scope, operational downtime, and estimated financial impact of the incident.

Lessons Learned

AI-generated recommendations for process improvements, detection rule enhancements, and infrastructure changes based on incident findings.

SecPortal turns incident response from a reactive scramble into a structured, documented process. Every action is captured in real time, every decision is logged with context, and every incident produces a comprehensive report that satisfies both technical and compliance requirements. Whether you are managing incidents for your own organisation or providing IR services to clients, SecPortal ensures that nothing is lost in the heat of the moment and that every incident drives meaningful improvements to your security posture.

How it works in SecPortal

A streamlined workflow from start to finish.

1

Log and triage

Record incidents and let AI categorise by severity. Auto-assign to the right team member with notifications.

2

Track containment and recovery

Update statuses through the IR lifecycle: detected, triaged, contained, eradicated, recovered, closed.

3

Generate post-incident reports

AI generates incident timelines, containment summaries, and lessons learned for stakeholder review.

Respond faster, report better

AI-powered triaging and automated reporting for your IR team.

No credit card required. Free plan available forever.